FAQ's
SetupStore.com is the online store for Setup® Clothing - Please visit setupclothing.com (or click the back to site link at the top of the page) for our full website
What are your delivery costs?
Delivery is only €3 per order to the UK and Europe.
For information on Worldwide delivery charges please visit our Delivery & Shipping page.
How can I pay for my order?
Payment is taken via Paypal. The safe, secure and easy way to pay.
You can use a credit or debit card with no Paypal account needed.
You can also use a current Paypal balance if you already have and account or transfer funds direct from your bank account.
You can also pay via a European or UK BANK TRANSFER. Please see below.
Can I pay with a BANK TRANSFER?
Yes. We accept payment via Bank Transfer to either a German (€ Euro) or UK (£ GBP) Bank Account. Please email us your order and we will send you an invoice and our Bank Transfer details.
Bezahlung auf ein deutsches Bankkonto möglich! Email: order@setupclothing.com
Can I pay in £ GBP, $ Dollar or my local currency?
Yes. Paypal can convert to and debit you in your local currency at checkout.
Please proceed through checkout or check PayPal's site to see available currencies and current conversion rates.
Has my order been shipped?
You will receive a confirmation email when your order has been dispatched.
If you don't hear from us within a reasonable time please contact us at order@setupclothing.com quoting your order number.
Part of my order is missing
Sometimes we don't send everything you've ordered at the same time, please check your delivery note or dispatch emails to see if part of your order has been shipped separately.
If in doubt email us with details of your order at order@setupclothing.com.
What delivery companies does the Setup™ Store use?
Delivery agents are determined by your location. We dispatch using either Deutsche Post, Royal Mail or DHL. Your order will be delivered by your local delivery agent.
Do you deliver to my country?
We offer delivery to a large selection of European and Worldwide destinations. Please check our Delivery & Shipping page for more information.
If your country isn't listed then please contact us and we may be able to arrange delivery - we can arrange delivery to most worldwide destinations.
Do I have to pay customs or import charges?
Deliveries to the EU are not subject to import tax.
For Worldwide destinations including the USA, Canada & Switzerland, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Parcels are sent as plain cover and normally arrive through customs without any additional cost.
How do I return an item?
If you need to send something back to us for a exchange or refund please consult the Returns page.
Will you do a bulk discount for my crew?
We offer bulk discounts on orders of 40 or more items. Please contact us for more information.
Do you offer wholesale?
Yes. We have wholesale rates available for trade. Please contact us if your shop is interested in stocking us.
Where do you dispatch orders from?
We dispatch from both Germany and England. The origin of dispatch is determined by stock quantity's, destination and order.
The Setup™ Store
Setup® Store is the online shop for the Setup® Brand.
Clothing and apparel for riders!
Please visit WWW.SETUPCLOTHING.COM for the full website
All images, text and graphics are Copyright of Setup Industries 2000 - 2011.
The logo device, Tag, name and Dirt Youth branding are ™ Trademarks of Setup™ Industries since 2000.